September 30, 2005

QUESADILLA ANGUISH AT TEMPLE

An editorial from the Temple News:

The Rite Aid on Broad and Susquhanna streets is a haven for employee rudeness. Many times when customers bring items to the checkout counter, the cashier - deadpanned and disinterested - will not say how much is owed, but expects the customer to read it on the register screen while impatiently waiting for the money. How is the customer supposed to know the bill if the cashier doesn't say it? Similar occurrences were no stranger to the Rite Aid's next door neighbor, the recently demolished McDonald's (I wonder why).

Great deception has been taking place at the Freshens Smoothie Company in the university's Student Center. The employees get a tremendous kick out of leading their customers to believe that they've included the protein booster into the drinks when, in reality, they've done no such thing. Perhaps there is no better time to see customer service at its worst than during the fourth meal hours at the Student Center. Many students have experienced the anguish of ordering quesadillas at Taco Bell, just to be told by an employee that the quesadilla machine is broken, while a co-worker can be seen surreptitiously eating one in the back.

First off, I'd like to offer to the editors of the Temple News: I will gladly pay your $100 fee for a Pulitzer application to submit this in the commentary category, as long as you pay me back when you win.

I love the singular in the staff editorial. I love the anguish while ordering quesadillas. I love the tone when referring to the workers at the Rite Aid. And, mainly, I love that Temple kids are "told by an employee that the quesadilla machine is broken, while a co-worker can be seen surreptitiously eating one in the back."

Out of service [Temple News]

Posted by D-Mac on September 30, 2005 02:22 PM
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